Here are some questions we frequently get asked about CV Makeover Expert services. If your question isn’t listed here, please feel free to contact us and we’ll do our best to help.

How long will my CV take to process?

We have a two-week turnaround process (weekends not included) from the time you submit your CV and make payment to the time you receive the final version of your CV and/or LinkedIn profile makeover. Our focus is on the quality of our work, not quantity, so we tend not to rush the process.

Can I book a face-to-face CV makeover consultation with you?

Having provided professional CV makeover services for over a decade, we have found email and phone consultations to be the most effective methods for my clients, which also allows for quicker delivery of services. However, if you have an exceptional circumstance that requires a face-to-face consultation, please contact us to discuss your needs. Please note that an additional fee will be applied for face-to-face consultations.

Can you guarantee I’ll get an interview?

We cannot guarantee job interviews as there are several factors involved in interview shortlisting – with a great CV, cover letter and/or application form being the main one. However, what we do have is an excellent track record of creating CVs, LinkedIn profile makeovers, cover letters and application form supporting statements that land interviews for our clients, so you can be rest assured you’re in good hands. Please read the testimonials to see what previous clients have to say, and please read our service guarantees to find out what guarantees you can be sure of when booking with CV Makeover Expert.

What if I am not entirely happy with the CV produced?

We have a 100% satisfaction guarantee at CV Makeover Expert. Our aim is to make sure that you are entirely happy with your CV, cover letter, supporting statement or LinkedIn profile makeover, which is why you will always get the chance to approve a first draft before the work is completed. We will make any changes necessary at draft stage and continue to work with you until you are completely satisfied.

Why do you take payment in advance?

Taking payment in advance is standard industry practice. As we provide a service to our clients, we take payment in advance to allow us to carry out the work quickly and efficiently, and also to plan ahead so we can give you the individual attention you deserve when you book your CV Makeover Expert service.

Do you keep my CV on file in case I want to make changes later?

Yes, we will keep your CV on file for up to two years in case you want to make use of our services again in future (a discount is available for repeat clients). However, once you have paid for your professional CV makeover, you will receive the final version in both Word and PDF format so you can generally update it yourself at your leisure. We operate under the Data Protection Act (1998) and will keep all your details private and confidential at all times.

Do you offer help with interviews?

Yes, interview preparation support is available with the Platinum Service.

Do you only work with clients in the UK?

No, we are a global business. We have had clients from all over the world including the United States, Saudi Arabia, South Africa, Belgium, Switzerland, Trinidad, Germany, Netherlands, Taiwan, Ireland and expats in Ghana and Bangladesh.

What industries do you cater for?

We cater for all industries and sectors. We have served clients in many industries including Communications, Information Technology (IT), Engineering, Retail, International Development (NGOs), Medical, Healthcare, Social Media, Education, Finance, Brand management, Marketing, Film (Creative), Administration, Human Resources (HR), Criminal Justice, Manufacturing & Distribution, Journalism, Media, Public Affairs, Transport, Social Work, Design, Hospitality, Leisure and Tourism, Sales, Law, Accountancy, Property, Housing, Counselling and Youth Work. We have also worked with business owners, Consultants and Project Managers in both the private and public sector.

Do you have a referral scheme so I can send more people your way?

80% of our business comes from referrals and recommendations so we are grateful for people like you who spread the word about CV Makeover Expert. As a thank you for referring your friends, family and colleagues, we will give you 10% of the service fee (for our main services) and a 10% discount to your referee.